FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Are you a manufacturer or trading company?

We are original manufacturer of wrist watches, has over 15 years experience in production of custom watches, meantime we offer design service if you don’t have own watch design.

Where is your factory?

Our factory is located in Changping Town of Dongguan City, China. With over 1200 square meters, 40 professional staffs who have work in watch industry for years.

What about the payment methods

We accept T/T for big amount, and for small amount, you can pay us by Paypal, Western Union, Moneygram, Escrow and etc.

What's your delivery time?

Usually delivery time is 30-35 days for silicone watches and Alloy watches, 45-50 days for genuine leather quartz movt steel watches, 60-70 days for Automatic watches.

Can I print our logo/ barcode / unique QR code/ series number on your wristbands?

Yes, of course. And we can make renderings with your logo/private label to confirm final out looking of your watches.

Can I order some samples for our testing?

Sure, we can produce the pre-production sample for you with freight collect.

Sampling charge can be refunded when total order qty reach our standard.

What's your MOQ( Minimum Order Quantity ) of each model.

Our MOQ is 500pcs for leather band watches, 500pcs/Color for silicone and plastic band watches.

Can you customize my watch in special shape?

Yes, we do OEM and ODM, just tell me your idea. The MOQ is the same as normal order, just 500pcs.

Can I be your agent in my country.

Yes, welcome to be our partner, please contact us if you have this intention.

We trust both of us can find a good way to start long term cooperation.

How can you control the quality?

Our QC staff will check quality before production, in production and before delivery. Before production, check all raw material is fresh and eco-friendly.

In production, check each parts is qualified and watch function working well.

Before delivery, check each watch is packed well without defects, and make sure watches are packed in right package and UPC code, manual.

What about the shipping methods?

We offer different shipping methods: By sea, By air, By train or Express (DHL/UPS/TNT/FEDEX).

For urgent shipment, we suggest use Express or By air.

If you have enough time to wait, By sea is best choice with cheapest cost.

To which country do you export your watches?

We delivery our watches to global market, main exported to USA, Italy, France, Japan, Australia.

If you have any other questions, welcome to contact us at any time.

WANT TO WORK WITH US?



WhatsApp Online Chat !